![]() If the problem is not resolved, service is required.įor support and service options, sign into (or create) your Canon Account from the link below. Place the machine in a different location. Set the IPv6 settings of the machine to Inactive. Turn off all other devices on the network. To verify your support options please create or log into your Canon Account. Out of Warranty – If you are outside of your warranty period, you may qualify for purchasing a replacement through the Canon Upgrade Program. Please contact our Sales group to inquire about your upgrade options at 86.Please create or log into your Canon Account to obtain service. ![]() Warranty Service – If you are within the 1-year manufacturer’s warranty and have your proof of purchase you are entitled to service or replacement. If you have purchased a CarePak Canon extended warranty, you may be entitled to additional options.There are two options currently available to you. If the error code does not clear, please see below for your available support options,
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